We thank you for visiting our website of Ruddersoft Solutions Private Limited., also referred as Ruddersoft hereon in this privacy policy. We respect your privacy and your private information.
This policy describes the information that we collect from you when you download, access or use our website or mobile applications for delivery of information, products, offerings and content via any mobile or internet connected device or otherwise.
User consent
By using our services through our websites www.ruddersoft.com or our application(s) at Google play store, you concur and provide consent to our collection, use and sharing of your private information as expressed in this policy.
Usage of our Mobile Applications
This policy shall also apply to our mobile applications available at Apple App Store /Google Play store. We request you to update to the most current version of mobile applications. If you happen to use an older version of these apps and/or access discontinued services, we may not be responsible or liable for any damages, due to any collection, storage and processing of your personal information as per the older version of mobile application.
We do not share your personal information (including but not limited to name, phone number, email, address etc.) collected from our applications available on Apple App Store/Google Play store, neither do we collected any financial information such as debit card details, password, bank details, pin etc. Please do not share such information.
Personal Information Collected
We collect personal information from you only if you provide it voluntarily.
Personal Information that we might require (for example requesting quote/live demo or joining our e-mail list) includes your name, email, phone number, company name, your address etc.
We may collect additional information at other times, including but not limited to, when you provide feedback, comments, change your content or email preferences, respond to a survey, or any communications with us.
Collection of Information by Third-Party Sites and Sponsors
Our website(s) sometimes contain links to other websites whose privacy policies may be different to ours. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
We also use a trustworthy third party to serve the ads that you see on our web pages. In the course of serving advertisements, our third-party advertiser may place or recognize a unique “cookie” on your browser and may use information (not including your name, address, e-mail address) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
Links to Other Websites
Our website sometimes has links to other website(s). These websites may have different privacy policy than ours, which is not under our control. Once you leave our servers, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. It is prudent to read their privacy policies for further information.
Data Erasure
We retain your personal information as long as necessary for Us to provide services to you or you must ask Us to not retain your data, in that case, you can request that we erase your personal information. You can request for deletion of your information by writing to Ruddersoft team at ruddersoft.com
Links to third party sites/ ad-servers
We do not provide any personally identifiable information to third party websites / advertisers / ad-servers without your consent.
How we use your information
All the information as provided by the users enables us to improve the Services and provide you the with IoT and Software solutions you need.
We may, at times, ask for your name, email address, address, office address, phone number which helps us contact you and understand your products and services needs better.
We may also use your email address for personal marketing, newsletters as well as non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, billing, etc.) and you also have the option to opt out of these services.
Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, existing on social platforms like Twitter, Facebook, etc.
The General Data Protection Regulation (GDPR), UK GDPR and CCPA disclaimer
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
Consent
We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.
Legal Obligations
We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests
We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
So, if you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.
If you are located in Switzerland, the contact details for the data protection authorities are available here:
CCPA Privacy Notice
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
The California Code of Regulations defines a “resident” as:
- Every individual who is in the State of California for other than a temporary or transitory purpose.
- Every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as “non-residents.”
If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.
Information Sharing
We share your Information with any third party without obtaining the prior consent if and when it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including but not limited to cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms or for complying with the applicable laws and regulations.
Information Security
We, at Ruddersoft, seek to maintain the integrity and security of your Personal Information. We use industry-standard protocols while receiving and transferring your Personal Information.
We strive to store your Personal Information in secure operating environments that are not accessible to the general public. We do this by ensuring that proper security measures are in place to protect against the loss, misuse or alteration of your Personal Information by our employees or third parties.
Cookies And How We Use Them?
“Cookies” are pieces of information that are stored by your web browser on your computer’s hard disk, for record-keeping purposes. Cookies only identify your computer and not you personally.
Ruddersoft makes use of cookies to store your preferences, record session information, collect information on how you visit and access our websites, and to tailor our web pages to your needs. Most web browsers allow you to turn off cookies; however, turning off cookies will limit your use of our websites.
We do not store your password associated with any email address used to login through Universal Login System.
Queries/Grievances Redressals
Any complaints, abuse or concerns with regards to the processing of information provided by you or breach of these terms shall be immediately informed to us here, with your full name, your postal residential address, and email-id and phone number.
Alternatively, you can visit us here:
16D, First Floor, Mahaluxmi Metro Tower, Sector-4, Vaishali, Ghaziabad, Uttar Pradesh-201010 (India)
+91-8130501116
We also request you to connect with us in case you have any questions/ suggestions about the Privacy Policy using the contact information mentioned above.
Please note that
- The complaint must be from someone personally and directly affected by the matter which forms the subject matter of the complaint.
- We shall not be responsible for any communication, if addressed, to any non-designated person in this regard.
Withdrawing your consent
If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided above.